Having Difficult Conversations

Conflict and disagreement are essential parts of any collective endeavor. How we handle them can mean the difference between success and failure, satisfaction and misery. This course is designed for leaders at every level that want to grow their capacity to embrace conflict as a creative opportunity to build relationships and mutual understanding that ultimately fuels success. Using the latest research in cognitive science, peace negotiations and creative collaboration, participants will discover how to create emotional safety, de-escalate tensions, and co-create mutually beneficial solutions to their most challenging interpersonal situations.